Exchange Policy

Exchange Policy

Lens to You – lenstoyou.com

At Lens to You, your satisfaction matters to us. That’s why we offer a stress-free 7-day exchange guarantee in case your order arrives damaged or defective.

✅ 7-Day Exchange Guarantee

  • If your product arrives damaged or defective, you are eligible for an exchange.
  • Timeframe: You must raise the exchange request within 7 days of delivery.
  • The exchange product will be delivered within 7-14 business days

📸 Proof Required

To process your exchange request smoothly, please provide:

  • Clear pictures of the damaged/defective produc.
  • An unboxing video showing the issue upon arrival

This helps us verify the problem and ensure a quick resolution.

🔄 How to Request an Exchange

  1. Email us at queries.lenstoyou@gmail.com with your order ID and proof of damage.
  2. Our support team will verify the details and initiate the exchange process.